Airtel has become shit..there is no option to talk to customer care on 121...i have been an airtel customer for more than 10 years and there has been no support! The customer care executives are all too busy calling people to remind them to pay their bills a hundred times..and not for improving customer experience..its better to port out to another operator like vodafone. I am sick of airtel, they have so many subscribers that they dont give a damn!