Galaxy Tab return rates might be as high as 16%

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Samsung’s quite proud of the Galaxy Tab, and for good reason: it’s helped chip away at some of iOS’s almost total dominance of the tablet market, while simultaneously giving credibility to the pre-Honeycomb Android platform when it comes to tablets.
To date, Samsung claims to have shipped two million Galaxy Tabs… but all might not be rosy with the 7-inch tablet, with some new numbers suggesting that between 15-16 percent of all Galaxy Tab buyers return the device shortly thereafter. If that seems bad to you, it should: only 2 percent of customers return their iPads.
In many ways, these return rates are similar to the ones we saw when netbook makers offered cheaper Linux-based models. People bought them, brought them home, then became upset that they couldn’t run the programs they wanted to on their new laptops.
That said, I don’t think the prospects of Android when it comes to tablets are bad long term. The bottom line is the Galaxy Tab is the first truly visible Android tablet. Many people who buy one are probably not aware right now that the iPad runs a different OS than the Galaxy Tab, and only discover it to their disappointment after they’ve purchased one. Like with Android smartphones, consumer awareness of the difference between an iPad and an Android tablet should grow, and these return numbers should shrink. For right now, though, they’ve certainly got to be depressing some of Samsung’s suits.
 
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