Dial '1063' to register telcom complaints

Quick Register
User Name:
Human Verification

Go Back   UNP > UNP Misc > Technology

UNP Register


Old 10-Mar-2014
Ginni Singh
Dial '1063' to register telcom complaints

NEW DELHI: Telecom subscribers across the country can now register complaints by dialling a special toll free number '1063'.

A note circulated by DoT said a short code '1063' has been activated by the Public Grievances Cell in the Department of Telecom (DoT) headquarters in New Delhi as a telecom consumer grievances helpline.

The new number will bring subscriber grievances into the notice of DoT.

A subscriber, at present, needs to call customer care centre of the service provider to register a complaint. Customers can go to nodal officers and then to the appellate authority in case of unsatisfactory reply.

More often than not subscribers fail to get satisfactory resolution of the their grievances.

Earlier this month, DoT had had said that "District Consumer Forums are competent to deal with the disputes between individual telecom consumers and telecom service providers."

Post New Thread  Reply

« Toshiba Portege Z30-A1301 Ultrabook Review | HP Pavilion x360 Laptop Review - Specs And Price »