Saygus-v-squared FAQ's

Arun Bhardwaj

-->> Rule-Breaker <<--
Which OS does the V SQUARED come with?

Android 5.1 Lollipop

Also, the multi-boot capability allows the user to boot to other OS/ROMs from one of the microSD cards. This functionality allows for the ability to try out different OS/ROMs without altering the Android OS on the V SQUARED. The user could install other OS/ROMs on a microSD card and then reboot to that card instead of to the OS on the phone (Android).

What is WirelessHD (WiHD)?


WirelessHD (WiHD) is a technology that provides consumers with seamless wireless connectivity between digital source devices. In the case of the V SQUARED, the user can beam full HD content (movies, games, any content on the phone) from the V SQUARED to an HDTV -- wirelessly. There is a chip on the V SQUARED that beams content to a receiver connected to an HDMI port on an HDTV. The wireless receiver is available with our "1 - V SQUARED Collector's Pack". We will also offer for purchase a receiver device via our website in the coming weeks. Click here for a demo of WiHD in action on the V SQUARED.

Which cellular bands will the V SQUARED work on?

The V SQUARED will work on all the carrier networks in the world.

GSM: Quad band(850/900/1800/1900MHz)

CDMA: 850/1900MHz

UMTS: Bands 1, 2, 3, 4, 5, 8

LTE: Bands 1, 2, 3, 4, 5, 7, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28, 29, 40

Will I be able to pick a color when I order?


We are launching the V SQUARED in pink, grey, and white (as pictured above). Prior to shipping we will email you with your color preference and you can choose between the three.

Will the V SQUARED be available internationally?

Yes! The V SQUARED will work on initially on international GSM networks – just drop in your current SIM card and the V SQUARED will work on your current GSM network. We anticipate the V SQUARED will go through other worldwide carrier lab certification processes and be available on these networks in coming months.

Will the V SQUARED be available on Verizon or Sprint as well as other CDMA carriers networks?

The V SQUARED will go through the Verizon, and separately , the Sprint (CDMA networks) labs respectively, to be certified on these networks before they will be available to CDMA subscribers. The V SQUARED will be available on Verizon after it has completed the Verizon certification. Before then, however, the V SQUARED will first be available “unlocked” for customers on GSM networks worldwide. GSM networks comprise more than 80% of the cellular networks in the world today.

Which processor does the V SQUARED have in it?

2.5Ghz Quad Core Qualcomm Snapdragon™ 801

Which network carriers will the V SQUARED run on?

Initially, the V SQUARED will be available “unlocked” and work on US domestic and international GSM networks. You will simply put your current SIM card into your new V SQUARED to activate it. The V SQUARED will eventually go through various network carrier certification processes to be certified on their respective networks.

Does Saygus have a Warranty, Return or Service Policy?

The V SQUARED has a one year manufacturer's warranty of parts and labor and the device is replaceable in the event of any manufacturers defect.

The warranty does not begin until the V SQUARED is received by the purchaser. If you are not satisfied with the V SQUARED for any reason, you may return it no later than the 14th day after it was delivered to you with the postage stamp dated no later than the 14th day for a full refund. However, return shipping will need to by paid by the customer if the V SQUARED is being permanently returned.

In the event that your phone has a defect, it should be returned immediately to the address provided to you as the "warranty center" which will be determined by your specific country, region or state. These warranty locations may also be made available for your review on our website prior to shipping. Some high level defects may require a different, yet specific, shipping address which will be provided to you in the owner's manual or online during or around the shipping process time. Saygus will then send a replacement unit out to you, and cover the shipping costs, the same day it is received, if at all possible should the defect fault be ours.

For those who receive the V SQUARED and for some reason do not like it, but who have used it, there will be a $39 restocking "opened package" fee upon return. Any return of unopened V SQUARED packages will not be charged a restocking fee. Thank you for understanding. We will always work to do right by you and we hope you will be fair with us. We believe we need to prove ourselves to you and show each valued customer that we have earned the trust placed in us one experience at a time. We look forward to having you enjoy counting on quality products, superb service and commitment to excellence when you see our name.

It is our intent to provide the highest quality product to you while matching the finest mobile device customer service available in the smartphone industry today.We certainly want each V SQUARED owner to enjoy their V SQUARED and have a wonderful communications experience while using it each day.

Please use the Saygus Support to ask your questions about our warranty, returns or customer service policies.

What if I still have questions?
First off that is great! We would love to answer them! Please either comment at the top of this page under the COMMENT tab, or email us at info@saygus.com and we will try and respond as soon as possible!
 
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